Call us
Describe the problem; most things are diagnosable by phone first.
London · Domestic and commercial
Read the back
Read the back
of the card.
Gas Safe registration is required by law, but the back of the ID card lists which appliances that engineer is actually qualified for. Registered on boilers does not mean qualified on your gas fire, commercial appliance or LPG.
- 2020trading since
- Cardshown first
- 12 mthlandlord check
- F-gascertified
What we do
Four services, one card to check
The ID card comes out before the work starts, and we decline anything outside our categories.
Boilers and heating
Boiler installation, replacement, servicing and repair, commissioned and benchmarked.
See the programLandlord gas safety records
Annual safety checks and records for rented property, issued on time.
See the programPlumbing
General plumbing, leaks, bathrooms and water system work.
See the programAir conditioning
Air conditioning installation and servicing, with refrigerant handled under certification.
See the program
How it works
How we work
Show the ID card before starting, work only within the categories on it, follow the unsafe situations procedure without negotiation, and issue landlord records inside the statutory timescales.
Card shown, categories checked
Ours, and we encourage you to verify the registration.
Work done or referred
Anything outside our categories goes to someone qualified.
Documented
Commissioning, records and certificates handed over.
Working together
Ways to book us
Priced per job, or per property for landlord records. Written quotations for installation work are free.
Repair or service
A fault, a service, or a plumbing problem.
- ID card shown on arrival
- Diagnosis before parts
- Honest repair-or-replace advice
- Unsafe findings explained
- Work documented
Installation
A boiler, heating system or air conditioning.
- Surveyed before quoting
- Flue and regulations checked
- Commissioned and benchmarked
- Notifiable work notified
- Warranty paperwork provided
What we will not do
Said plainly, because gas is unforgiving.
- No work outside our categories
- No leaving a dangerous appliance in use
- No refrigerant work without F-gas
- No undocumented gas work
- No guesswork on flues
Every engagement is quoted after a free consultation. No subscription.
How we work
An engineer who hands you the card first
KHTE Gas Services Ltd is a private limited company registered in England and Wales under company number 12436971, registered in London and trading since February 2020. The work is plumbing, heating and air-conditioning installation: boilers and heating systems, landlord gas safety records, general plumbing and air conditioning.
The useful question to ask any gas engineer is not whether they are registered but what is on the back of their card. Working on gas without Gas Safe registration is a criminal offence, and most people know to check for it. Far fewer know that the reverse of the ID card lists the specific appliance categories the engineer is qualified for — so someone entirely competent on domestic boilers may not be qualified on a gas fire, a commercial appliance, a warm air unit or LPG. An engineer working outside their categories is working unlawfully on the most dangerous installation in the building. We produce the card before starting, we publish our categories, and we refer work outside them. We also follow the unsafe situations procedure without negotiation: an appliance we have found immediately dangerous does not stay in use.
Frequently asked
The questions we get most
I checked they were Gas Safe registered. Is that not enough?
It is the legal minimum and it is not the whole picture. The back of the ID card lists the categories of gas work and appliance the engineer is qualified for. Registered on domestic boilers does not mean qualified on a gas fire, a commercial appliance or LPG. Ask for the card, read the reverse, and verify the registration with the Gas Safe Register. That applies to us as much as anyone.
You said the fire is dangerous but I want to keep using it. Can you just leave it?
Not if we have classed it as immediately dangerous. We follow the industry unsafe situations procedure, which means turning it off and capping it with your permission and attaching a warning notice, and where permission is refused in an immediately dangerous case the matter is reported as required. This is the one area where we will not defer to the occupier's preference.
How often does a landlord gas safety check have to be done?
At intervals of no more than twelve months, by a registered engineer. The existing tenant must get a copy of the record within twenty-eight days, a new tenant at the start of the tenancy, and records are kept for two years. Those are your duties as landlord rather than ours, so we issue promptly and remind you before the twelve months runs out.
Do I need a carbon monoxide alarm?
In rented premises in England, yes, in any room used as living accommodation containing a fixed combustion appliance other than a gas cooker. We will tell you where one is required when we carry out the check. For owner-occupiers it is not mandatory everywhere but it is cheap and it detects the thing you cannot smell.
Can you top up the gas in my air conditioning?
Only under F-gas certification, which we hold. Recovering or charging fluorinated refrigerant without it is unlawful and vents a potent greenhouse gas. If a system needs topping up regularly it has a leak, and repeatedly charging it rather than finding the leak is both expensive and, for larger systems, contrary to the leak checking duties on the operator.
How long will a new boiler last?
We will not put a number on it, and the honest answer depends on water quality, how it was commissioned, whether it gets serviced and how hard it works. What we can do is commission it properly and document it, which is the part that most affects the answer and the part most often skipped.
Got a gas, heating or plumbing problem?
Call us. Most things can be narrowed down by phone before anyone attends.